As a luxury home builder, we try to make the home-building process as enjoyable as possible for our customers. One of the ways that we do this is by helping our clients feel prepared before we ever break ground on a project. 

The best way to do this is by encouraging our clients to ask questions. But, how do you know what exactly to ask? We’ve got you covered. Continue reading to learn the most important questions to ask your builder before your project begins. 

Will I Have a Direct Point of Contact During the Building Process?

When you’re building a luxury custom home, few things are more frustrating than not knowing who to contact when you have a question. Sure, you could contact the main office, but the person you speak with may not know the specifics of your project. Before getting started, ask whether you’ll have a single point of contact during the project. 

Here at Rufty Homes, all of our clients have a project manager assigned to their build. This ensures that you can always contact someone who will know the intimate details of your project. We find that this helps our clients to be more involved at every step of the process. In addition to your project manager, you will have a client coordinator in the office who helps keep you and your interior designer on track with schedules, selections, etc. This team is here to answer any questions you have during the process.

luxury home builder

How Often Should I Expect to Receive Updates on My Home?

Along those same lines, you may find that you feel more connected to your project if you receive regular updates about the progress being made. It’s a good idea to ask your builder how often you can expect to hear about the construction progress.

Our Rufty Homes team knows firsthand that our clients are as unique as the homes they build. No single homeowner has the same preferences as another, which is why we don’t offer a “cookie cutter” approach to communication during a build. Instead, we let you set the tone. If you want to hear regular updates from us, we’re more than happy to provide them. If you’d prefer that we only check in with questions or major updates, we can do that too. 

What’s the Estimated Timeline for My Build?

One of the most important questions you can ask your luxury home builder is about the estimated timeline for your project. They’ll be able to give you an estimated completion date by taking numerous factors into consideration, like supply chain issues, design and construction time, weather, and more.  

Realistically, you should expect your luxury custom build to take anywhere between one or two years to complete, depending on the scope of the project. When you choose the Rufty Homes team for your build, we’ll be honest and transparent about your timeline and give you immediate updates if something comes up that may delay the completion date. We are not willing to sacrifice quality to save a few weeks of time.

family room zoomed out luxury build

When Can I Visit the Job Site?

Finally, it’s important to ask your builder about how often you can show up to the job site during your build. Ideally, you’ll be able to stop by frequently, so you can see the process for yourself. After all, this is one of the exciting parts of building a custom home!

At Rufty Homes, we understand that our clients want to be part of the process, which is why you’re free to visit the job site, so long as it’s safe. We encourage you to communicate with your project manager, who will give you guidance on the best times to visit for your own safety. 

Rufty Homes Is the Triangle’s Leading Luxury Home Builder

After reading through this guide, you know exactly what to ask before construction begins on your custom home. Now, you need to find the perfect luxury home builder for the job. We hope you’ll agree that the Rufty Homes team is the right fit for your needs. To learn more about how we’ll approach your project and what sets us apart from other builders, reach out to our team today. 

According to at least one survey, 40% of Americans agree that buying a home is the most stressful event in modern life. When you go through the process of building that home before you move in, the stress can multiply. Fortunately, the luxury home builder you hire for the job can make all the difference in your experience. 

If you want a build a luxury custom home with less stress, it’s important to be thoughtful about choosing a builder for your project. Continue reading to learn about the most important factors to consider when deciding which luxury home builder to hire. 

1. Reputation in the Community

The best way to get a sense of what it’s like to work with a particular builder is to learn about their reputation with past clients. When searching for a builder for your project, the internet is a good place to start. Research local luxury builders to see what kind of feedback their clients have. You can do this by reading testimonials on a builder’s website, or looking on the company’s social media pages for even more reviews. 

Here at Rufty Homes, our reputation means the world to us. Simply put, if our clients aren’t happy, then we’re not doing our job and we’ll do everything in our power to make things right. 

It’s also important that the builder you choose has a great reputation with subcontractors in the community. A great builder knows how to treat subcontractors right, making connections that span across multiple projects. 

2. Portfolio of Work

Beyond reputation, you also need to get a sense of the kind of work a builder can do before you decide to hire them for your project. The easiest way to do that is to look through their portfolio of work

As you look through photos from past projects, take note of the features that stand out to you. Have they built homes that have features you’re interested in? Is there anything you notice in the photos that you do or don’t particularly like? If you find examples that you love, be sure to reference them when meeting with the builder to help them get a better sense of what you’re looking for in your own build. 

Also, keep in mind that luxury custom homes are unique to individual homeowners. When a builder has a very diverse portfolio of different styles, it’s usually a good indication that they can listen to a customer’s unique wants and bring them to life. 

3. Communication Style

When you first start talking to a potential builder, pay attention to how they communicate with you. Do they respond to your questions promptly? Do they ask for clarification when needed? Do you make an effort to reach out to you? 

How a custom builder communicates with you before you hire them will give you a good idea of how they’ll communicate with you during your project. Look for a builder that communicates with honesty and transparency to give you the best possible building experience. 

Here at Rufty Homes, we pride ourselves on our stellar communication skills. We never want you to feel like you’re going through the build process on your own, so we go above and beyond to talk you through each step and answer any questions you may have along the way. 

4. Material Choices

Finally, you’ll want to choose a luxury home builder that puts an emphasis on using high-quality materials. Building a luxury home is no small investment in time or money and it should be done the right way. This starts with using high-quality materials, from tile and cabinetry all the way down to the nails used in the framing of your home. 

Before making your decision on who to hire, talk to potential builders about the quality of the products they use. Any knowledgeable builder will be happy to talk to you about the materials they use and why to help you get a better sense of the overall quality you can expect.

Trust Rufty Homes as Your Luxury Home Builder

When it comes time to choose a luxury home builder in the Triangle, we hope you’ll agree that Rufty Homes is the name to trust. With an unmatched reputation in the community, we have a broad portfolio of work and we take the time to listen to our customers’ wants and needs during every step of the project. 

Beyond that, we build our homes to last, so you never have to worry about quality issues down the line. If something happens beyond our control, we promise to be there for you, working to make it right, no matter what. 

Are you ready to take the next step towards your custom luxury home? Contact our team to tell us about your ideas and to learn how we can make them happen.

© 2022 Rufty Homes Inc. All rights reserved
© 2022 Rufty Homes Inc. All rights reserved
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