How Rufty Rises Above Traditional Custom Home Building Business Practices

Building a custom home or going through an extensive renovation of your current home is one of the biggest decisions you’ll make in your life. It’s a significant investment of time and money, but oftentimes, the experience leaves a lot to be desired. 

That’s why we operate differently, here at Rufty Homes. We don’t follow the path of “traditional” custom home building practices, because we believe there’s a better way. 

Here’s a closer look at the different ways that we give our customers a white-glove experience from our very first meeting all the way until they move into their homes. 

Transparency Above All

Other home builders tend to tell their clients what they want to hear. Or, they’ll give vague estimates about pricing, leaving their customers with a surprising bill at the end of the project. 

When you work with Rufty Homes, however, you’ll receive transparent communications from day one. We believe in being upfront with our clients, so they know exactly what to expect during the course of the project. 

This means we go into detail about pricing, showing our clients exactly how much it costs to build out aspects of their home. This leads to more accurate estimating, so our clients never feel surprised. And, if the budget needs to adjust throughout the course of the project, we have those conversations with you immediately, so you’re never left in the dark.

Client Needs Always Come First

Here at Rufty Homes, we don’t believe in saying the word “can’t.” Unless we’re limited by a code issue, we’ll find a way to make your ideas come to life. For past clients, that’s meant moving the location of a fireplace in an almost completed home or completely changing the driveway or retrofitting the stunning plumbing fixture you bought when traveling in Europe so it could be used in your home

We want you to love your home, so we think of out-of-the-box, creative solutions to fit your needs. 

We also put a limit on the number of projects that our project managers work on at a given time. This ensures that you and your home always have a dedicated concierge building team that can answer your questions whenever they arise. 

Taking It Slow

Many builders do whatever it takes to get clients to sign a contract quickly. We prefer a slower, more methodical approach. For the best possible building experience, we get involved in all aspects of the design process. 

Once we determine that we will be a good fit for your project, we present you with a Professional Services Agreement and find that when our customers commit to the Professional Services Agreement with a deposit, it shows them that we’re serious about their project and that they are too. They become a priority to us and we start dedicating time and resources to their project.

During the PSA stage, we spend countless hours helping with design development and estimating.   We prepare a  detailed budget estimation, that we collaborate on with various subcontractors for the most accurate pricing. From here, we move onto our final construction contract.  

Slowing down also means that we tend to stay away from new building trends. Instead of jumping on board with “faster” trends in the industry, we stand by the practices that we know are going to help us build the most accurate house. Even if it takes a little longer, it’s worth it to give our clients a home that’s made to last for generations.

Collaboration Is the Key to Success

Finally, we recognize that there’s not one single person on the Rufty Homes team who has all the answers. That’s why we take a team approach to every project. This gives us the opportunity to bring new, fresh ideas to each project, specific to each client’s needs. 

We also don’t limit ourselves to working with only specific interior designers and architects. Instead, we find the best fit for our clients, based on their goals for their project. 

In many cases, our clients also join in the collaboration process, bringing new ideas to the table and being involved in the everyday process. When you work with our team, you can be as involved in the building process as much or as little as you’d like. 

If you’d like to experience a home building process unlike any other, we’d love to talk with you about your ideas. We’ll make sure the building or remodeling process is low-stress and rewarding every step of the way.

Ready to Start Your Luxury Build Experience with Rufty?

Experience a thoughtfully refined approach to custom home building with a friendly team devoted to achieving your dreams. With Rufty Homes, you’re assured of a gracious, tailored home building experience defined by distinctive beauty, timeless value and pure joy.

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See what our clients have to say...

  • “It truly is the home of our dreams. It’s where we spend time together, make memories with our kids and grandchildren, and fulfill our life’s passions. I can’t recommend the Rufty Homes team enough if you’re looking for your own forever home.”

    - Frank & Barbara

  • “Of course we’ll be working with Rufty again on all of our future projects, including a fourth home on the property for our youngest daughter, when she’s ready.”

    - Danny & Renate

  • “There was never a question that they were putting our needs first and they were always honest with us. At one point in the building process, we talked in-depth about reconfiguring the layout of the home to change the orientation of the garage. Jon was upfront with us and told us they’d absolutely do it if we wanted, but he warned us that lumber prices were starting to go up, which could impact the project.”

    - Chad & Caroline

  • “We put a lot of time and thought into designing our home, and it was important to us that we could find a builder that would support our vision, while also helping us make smart design decisions. After our first meeting with Rufty Homes, it was clear that they understood our goals and were on board some of the more unique aspects that were important to us.”

    - Bill & Donna

© 2021 Rufty Homes Inc. All rights reserved
© 2021 Rufty Homes Inc. All rights reserved
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